FAQ

Frequently Asked Questions – Felipe’s Bike Shop

1. What types of products do you sell?

We offer a wide range of bikes, cycling apparel, and protective gear. Our selection includes road bikes, mountain bikes, helmets, gloves, jerseys, and more.

---

2. Do you offer free shipping?

Yes! We provide free standard shipping on all orders within the United States.

---

3. How long does delivery take?

Orders are processed within 1–2 business days, and delivery usually takes 3–8 business days depending on your location.

---

4. What is your return policy?

We have a 30-day return policy. Items must be unused, in their original packaging, and accompanied by proof of purchase. For full details, please see our Return and Refund Policy.

---

5. Do you ship internationally?

Currently, we ship only within the United States. We are exploring international shipping options for the future.

---

6. How can I track my order?

Once your order ships, we’ll email you a tracking number so you can follow your package in real time.

---

7. How do I contact customer support?

You can email us at contact.felipesbikeshop@gmail.com or call +1 (213) 807-4349 during business hours.